Information Technology Implementation & Outsourcing
Assess, architect, implement and operate – offering the full spectrum of IT services to the mid-market and small business. Mirifex works with companies and public institutions to select, implement and operate their critical information technology infrastructure.
Companies and public institutions are faced with an ever evolving and rapidly expanding information technology environment. The problem is – that is not where they need to focus. They need to be worried about their customers, production, cash flow, sales, receivables, inventory, employees, plants, students, assets, etc. – in other words – doing business. Information technology is supposed to facilitate the organization’s activities – not stand in its way or become the focus of attention.
The information technology choices facing organizations today far exceed most companies’ capacity to understand, select and implement. Not to mention manage them once they are implemented.
Cloud computing, storage, tablets, smart phones, virtual work force, remote computing, laptops, servers, desktops, fire walls, SPAM, anti-virus, intrusion detection…the list goes on and changes daily. Knowing where to spend your money and when is critical. Managing it all so your investment delivers its promise – unavoidable yet difficult.
Large companies can employ armies of staff and consultants that can help guide and carry out the deployment of information technology. Small and mid-market firms do not have that luxury. Many are faced with having little outside guidance except from systems and applications vendors that have a vested interest in selling a product. They have no counselor or trusted advisor to turn to for advice and to act as a part of their team to make sure the technology is right and delivering a positive return on investment.
Small and mid-market businesses end up swinging between two extremes:
The Mirifex Approach
Mirifex delivers what is required to meet the IT needs of small and mid-market organizations. We work as an extension of your internal staff to provide integrated services including:
Moving from Operational to Innovation
Business does not compete by “keeping the lights on” it competes via innovation. That is why Mirifex works to lower IT spend on Operational issues and redeploy it to Innovation. It spend can be categorized on a continuum:
Operational —> Competitive —> Innovative
Operational: This is keeping the lights on. Operation of your computers, networks, storage, help desk, etc. These functions are important and should be taken for granted. They are not going to make a company any money.
Competitive: These are typically applications and systems that facilitate the running of the core of your business. Things like accounting, customer relationship management, etc. They are the cost of being in business and keep you at parity with your competition. A business will not really gain competitive advantage from them, but they cannot be ignored. Expense here pays for itself but does not generate a return on investment.
Innovative: These are things like mobile computing, point of service systems, business intelligence, portals with true value chain connectivity, customer facing systems, etc. These are applications and systems that when done right can set your business apart from the competition and help to drive revenue and profit. Investment here provides tangible ROI and can help drive down the cost of your operational and competitive IT investment. This is putting technology where the “rubber meets the road” – where you and your organization interacts with your customers and vendors.
• Project management
• IT procurement
• Communications portal
• Project and status reporting
• Oversight of third party vendors and in-house employees
• Networks (LAN, WAN)
• PCs & Laptops
• Tablets (iPad, Galaxy, etc.)
• Apple technologies
o Macs – all flavors
o Networking (office and home)
o Migration from Windows to Mac
• Routers, switches, concentrators, etc
• Security appliances
o SPAM filter
o Web filter
o Content filtering
o Intrusion detection
• Storage (SAN, NAS, Cloud)
• Cloud computing, storage, network
• Printing, scanning, fax
• Software – Windows, iOS, OS X, Exchange, IIS, Linux, Apache, Tomcat
• Portals – Liferay, Sharepoint